Privacy Policy
Effective date: May 14, 2026
CitronLab is an AI studio within Thankz, LLC. This Privacy Policy explains how we collect, use, and protect information when you visit citronlab.com, contact us, submit a form, book a call, or interact with our website.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information we collect
We may collect information you provide directly to us, including:
- name
- company
- email address
- information you submit through our contact form
- information you provide when booking a call
- any other information you choose to share with us
We may also collect limited technical information automatically when you visit the site, such as:
- browser type
- device type
- operating system
- referring pages
- pages visited
- approximate location based on IP address
- date and time of visit
- analytics and usage data
How we use information
We use information to:
- respond to inquiries
- schedule and manage calls
- evaluate potential projects
- improve the website
- understand how visitors use the site
- maintain website security and performance
- comply with applicable legal obligations
We do not sell personal information.
Contact forms
If you submit a contact form, the information you provide will be emailed to our team at team [at] citronlab [dot] com. We use this information to respond to your inquiry and evaluate whether we may be able to help with your project.
Please do not submit highly sensitive information through the contact form.
Calendly
Our Book a Call page uses Calendly to allow visitors to schedule calls. When you use the Calendly embed, Calendly may collect information you provide as part of the booking process and may process technical information according to its own privacy policy.
Analytics
We may use Google Analytics 4 to understand how visitors use the website and improve the site experience. Google Analytics may collect information such as pages visited, device type, browser type, approximate location, and interactions with the site.
We use analytics to understand aggregate website usage, not to identify individual visitors personally.
Cookies and similar technologies
The website and third-party services such as analytics or Calendly may use cookies or similar technologies to support functionality, understand usage, and improve performance.
We do not currently use a separate cookie banner. This Privacy Policy explains our use of analytics and third-party embeds.
Third-party services
The website may use third-party services, including:
- Calendly for scheduling
- Google Analytics 4 for analytics
- email or form-processing providers for contact submissions
- hosting, security, and infrastructure providers
These services may process information according to their own terms and privacy policies.
Data security
We take reasonable steps to protect information submitted through the website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain inquiry and contact information for as long as reasonably necessary to respond to your inquiry, manage a potential or active business relationship, comply with legal obligations, resolve disputes, or maintain business records.
Links to other websites
Our website may contain links to other websites, including Thankz and third-party services. We are not responsible for the privacy practices or content of those websites.
Children's privacy
This website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.
Your choices
You may contact us to request access, correction, or deletion of personal information you have provided to us, subject to applicable legal and business requirements.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact
For privacy questions, contact us at:
CitronLab
An AI studio within Thankz, LLC